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Conditions of guarantee
Duration of guarantee
All Le Lorrain torches and regulators are tested before sale. Nevertheless, the Le Lorrain guarantee for torches and regulators is two years, under normal conditions of use. Unless otherwise stated, the guarantee comes into effect starting from the equipment delivery date.
If the customer wishes to avail themselves of the guarantee, they should consult the modalities of application of the guarantee included below.
If the guarantee is not applicable or the duration of the guarantee has elapsed, the company may send a quote to the customer and will only carry out repairs or sales of parts on reception of customer agreement and any associated payment.
However, customers are reminded that the benefits of the guarantee do not prevent application of provisions relating to the legal guarantee of “hidden defects”.
Conditions
This guarantee does not apply to parts and equipment that show wear or premature deterioration due to negligence, or maintenance or storage defects.
The guarantee is not valid if the equpment has been used improperly or if it has been dismantled or modified in any way by a non-authorized repairer without our written consent.
If equipment is returned to us as defective, and after checks in our workshop, we find this equipment is not faulty and is in working order, the costs of checks and return shipping will be invoiced to the sender.
Defects and their consequences linked to any case of force
majeure are not covered.
Within the framework of this guarantee, our liability is limited to the costs of repairing or replacing the defective equipment or parts.
Installation of hoses
After ensuring that hoses are perfectly clean inside, connect them to the regulators and torches; blue hoses for oxygen, red for acetylene and orange for LPG.
Fix the hose clamps.
We advise you to fit oxygen and fuel gas non-return valves between torches and regulators.
Preparing to use LE LORRAIN pressure regulators
Bleed the cylinder by briefly opeing the valve EXCEPT for combustible gases.
Caution:
For acetylene, LPG and all combustible gases, do not bleed.
Make sure that the inlet connection is free from grease or oil.
Place the regulator on the cylinder valve, tightening the inlet fitting nut moderately.
See below for the start-up of Le LORRAIN torches.
Starting up LE LORRAIN welding and cutting torches
Loosen the trigger screws on the regulators.
Slowly open the cylinder valves.
Check that the needles of the low-pressure gauges are on “0”.
Adjust the operating pressure by adjusting the regulator trigger screws according to the performance tables on each page for the products concerned.
Open the oxygen valve (blue) on the torch equipment slightly .
Open the fuel gas valve (red) on the torch.
Light the torch:
For welding: adjust the flame with the oxygen valve.
For cutting: adjust with both taps, then open the cutting oxygen by operating the trigger or tap, and adjust again with both taps. During operation, slag, metal impurities or other impurities may cause a flame to re-enter the mixer. Immediately close the oxygen and fuel gas taps.
In the case of malleable flexible torches, when the torches lose their suppleness, it is necessary to anneal them.
Shut down
Close cylinder valves.
Close torch valves after evacuating gases from hoses.
Loosen the trigger screws on regulators.
WARNING: Never use a torch without wearing goggles, and never exceed a consumption of 800 l/h acetylene per acetylene cylinder. Never use a cigarette lighter.
WARNING: For your safety and for optimal use of LE LORRAIN equipment, please respect the technical instructions.
General terms and conditions of sale
The present general conditions of sale define the rights and obligations of the parties in the context of the sale of equipment (hereinafter the “Equipment”) by the company HAMPIAUX SAS, with a share capital of 750,000 euros, located at 12 rue Marcel Brot in Nancy 54000, registered in the Nancy (54) Trade and Companies Register under the number 769 800 830 (hereinafter “HAMPIAUX SAS”) to its professional Customers, whether natural or legal persons, private or public, acting for purposes within the framework of his commercial, industrial, agricultural, craft or liberal activity, including when he acts in the name of or on behalf of another professional (hereinafter the “Customer”), and apply to any order placed on any durable medium. Any order implies the Custormer’s acceptance of and full and complete adherence
to these general conditions of sale, which prevail over any other document, unless expressly agreed otherwise in writing by HAMPIAUX SAS.
I. ENFORCEABILITY – VALIDITY OF THE GCVS
These GTC are systematically communicated to all Customers before or at the same time as an order form is issued. These GTC may be modified at any time by HAMPIAUX SAS. However, the version applicable to the Customer is that in force on the day of the order. In the absence of proof to the contrary, the data recorded in the system of HAMPIAUX SAS constitutes proof of
all transactions concluded with the Customer. The Customer may access the archived GTC by sending a request by e-mail to: contact@lelorrain.fr. Validation of the order by the Customer implies acceptance without restriction or reservation of these GTC. In the event that any of the clauses of these GTC are found or declared to be invalid or in violation of any provision of public policy, such clause shall be deemed to be unwritten and all other clauses shall remain in force, unless the remaining obligations become manifestly unbalanced for one or other of the parties.
II. INFORMATION ON EQUIPMENT
In general, the Materials offered for sale, their main characteristics and in particular their compatibility, specifications, illustrations and dimensions are presented on the website www.lelorrain.fr (hereinafter the “Site”) and in the commercial brochure. The Customer must refer to the description sheet of each of the Materials in order to know their properties and essential characteristics. The photographs on the Website or in the brochures are as accurate as possible, but cannot guarantee a perfect similarity with the Material purchased.
Variations in colour may occur, in particular due to the technical limitations of the colour rendering of computer equipment and printing. HAMPIAUX SAS cannot be held responsible for any non-substantial errors that may occur. If a technical or visual detail
should change, HAMPIAUX SAS will endeavour to inform the Customer of this in its possible. For any question relating to the Materials and their use, any additional question or request for advice, the Customer may contact the team of advisors by calling
Customer service on +33 (0)3.83.35.47.98 (price of a local call), in the “Contact” section of the Site or via the contact form indicated in the same section.
II. INFORMATION ON EQUIPMENT
In general, the Materials offered for sale, their main characteristics and in particular their compatibility, specifications, illustrations and dimensions are presented on the website www.lelorrain.fr (hereinafter the “Site”) and in the commercial brochure. The Customer must refer to the description sheet of each of the Materials in order to know their properties and essential characteristics. The photographs on the Website or in the brochures are as accurate as possible, but cannot guarantee a perfect similarity
with the Material purchased. Variations in colour may occur, in particular due to the technical limitations of the colour rendering of computer equipment and printing. HAMPIAUX SAS cannot be held responsible for any non-substantial errors that may occur. If
a technical or visual detail should change, HAMPIAUX SAS will endeavour to inform the Customer of this in its possible. For any question relating to the Materials and their use, any additional question or request for advice, the Customer may contact the team of advisors by calling Customer service on +33 (0)3.83.35.47.98 (price of a local call), in the “Contact” section of the Site or via the contact form indicated in the same section.
III. ORDER :
By telephone Customers may request information about the Materials by telephone. However, it is important to note that no orders can be placed by telephone. Remotely (by e-mail exchange) Order form requests can be made by correspondence with the HAMPIAUX SAS Customer service department by e-mail or via the contact form accessible in the
“Contact” section of the Site. Before signing the order form, the
Customer must check the accuracy of the order form and inform HAMPIAUX SAS immediately of any error. The order will only be considered final after receipt of the unmodified order form, dated and signed by the Customer, sent to HAMPIAUX SAS by e-mail and after receipt by the latter of the full deposit due, where
applicable. For the order to be validated, the order form signed by the Customer must be received by HAMPIAUX SAS which must have acknowledged receipt. If the Customer makes one or more
modifications before the acceptance of the Purchase order, HAMPIAUX SAS reserves the right to refuse them or to propose a new Purchase order which will again specify its period of validity. In all cases, any deposits required by HAMPIAUX SAS from its
Customers cannot be considered as a deposit. An order placed by the Customer under the above conditions shall constitute acceptance without restriction or reservation of these GTC and shall result in the formation of the Contract.
IV. ORDER CHANGE
On the Customer’s initiative Any modification of an order after its acceptance by HAMPIAUX
SAS must be sent in writing to the Customer service department of HAMPIAUX SAS, accessible on the Site in the “Contact” section. No modification of an order can be taken into account less than 24 hours before the date of dispatch agreed between the Customer
and HAMPIAUX SAS. In the event of a change in the above conditions, HAMPIAUX SAS and the Customer will have to define a new date for the dispatch of the order. The modification is only effective on receipt of the amount corresponding to the administration costs and, if applicable, the price difference resulting from the modification. For any request for modification leading to a reduction in the price of the order, HAMPIAUX SAS, after having applied any
administration costs, undertakes to reimburse the price difference as soon as possible.
On the initiative of HAMPIAUX SAS If HAMPIAUX SAS is obliged to make significant changes to the
order before the date of dispatch agreed with the Customer, it must inform the Customer in writing as soon as possible. The
Customer may either accept the proposed change or terminate the contract free of charge. The period within which the Customer must communicate its decision will be specified in the notification of the modified elements.
V. CANCELLATION OF ORDER
If HAMPIAUX SAS is forced to cancel the order, it will inform the Customer as soon as possible. In this case, the Customer will be reimbursed for all sums paid within a maximum period of fourteen (14) days.
VI. REFUSAL TO ORDER
HAMPIAUX SAS reserves the right to suspend or cancel any order and/or delivery, whatever its nature and level of execution, in the event of non-payment or partial payment of any sum due by the
Customer, in the event of a payment incident, including on the occasion of previous orders.
VII. DELIVERY
Place of delivery
The Materials are delivered to the delivery address indicated by the Customer during the ordering process. The Customer may not change the place of delivery of the Materials once the
order has been confirmed, unless he has obtained the prior written agreement of HAMPIAUX SAS. Delivery is the transfer to the Customer of physical possession or control of the ordered Material.
Delivery times
Delivery times are given for information purposes only, as they depend on the availability of carriers and the order in which orders arrive. Any delay in relation to the indicative deadlines does not justify cancellation of the order placed and recorded by HAMPIAUX SAS, and cannot give rise to any penalty or compensation.
Transfer of risk
The Materials travel at the Customer’s risk, the transfer of risks on the Materials sold taking place when the Materials are handed over to the carrier. HAMPIAUX SAS cannot be held responsible for destruction,
damage, loss or theft during transport, even if it has chosen the carrier. Except for special agreements, unloading is at the Customer’s expense.
Transport and delivery tracking
Deliveries are made by an independent carrier to the address given by the Customer at the time of ordering and to which the carrier has easy access. In the event of a specific request from the Customer concerning the conditions of packaging or transport of
the ordered Materials, duly accepted in writing by HAMPIAUX SAS, the costs related to this will be the subject of a specific additional
invoice, on the basis of an estimate previously accepted in writing by the Customer.
The Customer is required to provide a correct delivery address and telephone number for the carrier. In the event of an error and/or changes to these details not being reported or in the event of the Customer’s absence, which would result in the return of the
Material, the storage costs, as well as all related costs, will be borne exclusively by the Customer, and upon presentation of an invoice and supporting documents. In cases where the Customer has arranged an appointment with a carrier for the delivery of
the Material, it is specified that HAMPIAUX SAS reserves the right to invoice, on presentation of proof, the costs of the second presentation of the carrier, in cases where the Customer has not respected the terms of the first appointment made with the carrier.
Similarly, if the Customer is absent at the time of delivery, a notice of delivery may be left in the letterbox attached to the delivery address.
The Customer is then invited to contact the carrier or the Customer service department directly. In cases where the actual configuration of the delivery location physically prevents the unloading of the Materials, the carrier reserves the right to cancel
the delivery. In this case, the delivery costs will be borne by the Customer. It is the Customer’s responsibility to contact Customer
service. The Customer will be informed of the new terms and conditions and costs of delivery of the order.
Return of Materials
The Customer is required to check the apparent condition of the Materials upon delivery; It is the responsibility of the Customer, in the event of damage to the Materials delivered or shortages, to make any necessary reservations with the carrier. Any Material
which has not been the subject of reservations formulated by registered letter with acknowledgement of receipt within 3
days of its reception, with the carrier, in accordance with article L 133-3 of the Commercial Code, and a copy of which will be sent simultaneously to the company HAMPIAUX SAS, will be considered accepted by the Customer. No return of Material can be made by the Customer without the prior agreement, by any means, of the company HAMPIAUX SAS. Materials must be sent back within 8 days of delivery, by any carrier of the Customer’s choice. HAMPIAUX SAS will only bear the cost of returning
the goods if an apparent defect is found by the company or its representative. A reduction may be applied for inspection, repackaging, storage and administrative costs.
VIII. PRICES – PAYMENT CONDITIONS
The prices of the Materials sold are those appearing in the price list of HAMPIAUX SAS on the Site or in the commercial brochures in force on the day of the order. These prices are, on this date, firm and definitive and are exclusive of tax, for goods ex works.
HAMPIAUX SAS reserves the right to modify its prices at any time. However, it is specified that the Materials will be invoiced on the basis of the rates in force on the day of the order. The postage is determined in the price list in relation to the amount of the order.
VAT is charged in addition at the current legal rate. VAT is paid on debits.
Deposit
One or more deposits corresponding to a partial amount of the total price of the ordered Materials may be requested by HAMPIAUX SAS at the time of ordering. The determination of the
amount of the deposit as well as its due date are provided for in the order form, if applicable.
Billing
When one or more down payments are required, HAMPIAUX SAS will issue a down payment invoice to the Customer for the amount of each down payment due, as stated in the order form. A balance invoice (amount provided for in the order form
deducted from the deposit(s) paid by the Customer) is drawn up by HAMPIAUX SAS and given to the Customer on final acceptance of the ordered Equipment. Invoices will be sent electronically to the e-mail address of the Customer as communicated to HAMPIAUX SAS. On the express written request of the Customer, these invoices
can only be sent to him by paper to the postal address he will communicate to HAMPIAUX SAS.
Payment deadlines
Invoices are payable on the due date indicated therein, it being specified that payment terms may not exceed 45 days end of month or 60 days from the date of issue of the invoice. The handing over of a payment voucher does not constitute payment.
Only the effective cashing of cheques, drafts or bills of exchange (LCR) shall be considered as full payment within the meaning of these general terms of sale. Any costs generated by the refusal of a means of payment shall be borne by the Customer. Unless expressly agreed between the parties, the agreed payment
dates may not be delayed for any reason whatsoever, including in the event of a dispute. No discount is granted for early payment.
Means of payment :
1) Bank transfer
The Customer may use a bank transfer. The information on the bank transfer is given to the Customer on the invoice. The Customer must pay the full amount of the invoice within the period indicated on the invoice.
2) Bank cheque
The bank cheque must be issued by a bank domiciled in France or Monaco, made out to HAMPIAUX SAS and sent to the following address HAMPIAUX SAS, 12 rue Marcel Brot, Nancy 54000. The cheque will be cashed on receipt. The Customer has ten (10) days following the validation of his order to send the cheque to HAMPIAUX SAS. After this period of ten (10) days, the order will be automatically cancelled. In the event that, for any reason whatsoever (opposition, refusal of the issuing centre, etc.), the collection of the sums due by the Customer proves impossible, the order shall be cancelled immediately.
Failure to pay
It is expressly agreed that failure to pay a single invoice on the due date shall automatically result in all outstanding invoices becoming immediately payable, as well as the application, without prior notice, of the following provisions late payment interest calculated on the total amount still due at a rate equal to 3 times the legal interest rate in force on the date of invoicing,
and a fixed indemnity of €40 per invoice not paid on the due date, in accordance with the provisions of article L441-10 of the Commercial Code.
If the actual costs of collection exceed the above fixed sum, HAMPIAUX SAS reserves the right to charge the Customer for any sum due for the collection of the invoice or part thereof which is unpaid, on presentation of the supporting documents. In the event of non-compliance with the above payment
conditions, HAMPIAUX SAS also reserves the right to suspend the execution of its obligations under the present contract and/or to reduce or cancel any discounts granted to the latter, after notification by registered letter with acknowledgement of receipt
addressed to the Customer to comply has remained wholly or partly without effect within a period of eight (8) working days from the first presentation of the letter. The company HAMPIAUX SAS also reserves the right to demand, in the event of non-payment of an invoice on the due date, the cancellation of the sale after sending a formal notice which has remained without effect for a period of eight (8) days. Similarly,
HAMPIAUX SAS may unilaterally, after sending a formal notice, draw up or have drawn up an inventory of its Materials in the possession of the Customer, who undertakes, from now on, to allow free access to its warehouses, shops or others for this purpose, ensuring that identification of the company’s Materials is
always possible.
Transfer of ownership
HAMPIAUX SAS retains full ownership of the Materials until full payment of the price by the Customer, in principal and accessories.
The Customer undertakes not to transform, incorporate, resell or pledge the Materials until the price has been paid in full, on pain of immediate reclamation of the Materials by HAMPIAUX SAS.
For the purposes of this article, the Customer undertakes to ensure that the identification of the Material is always possible until full payment of the price. HAMPIAUX SAS may exercise its rights under the present retention of title clause, for any of its claims, on all its Materials in the Customer’s possession, the latter being conventionally presumed to be those unpaid, and HAMPIAUX SAS may take them
back or claim them as compensation for all its unpaid invoices, without prejudice to its right to cancel current sales. The client formally undertakes to enter the equipment sold with a reservation of ownership clause on a separate line on the assets side of its balance sheet. In the event of resale of the equipment
by the Customer, the latter undertakes to inform HAMPIAUX SAS immediately in order to enable it to exercise, if necessary, its right of claim on the price with regard to the third party purchaser. The authorisation to resell is automatically withdrawn in the event of the Customer’s receivership or liquidation. In the event of the return of the Material in application of the above provisions, the advance payments received by HAMPIAUX SAS shall be retained by way of lump-sum damages, without prejudice to any other
damages. All costs incurred by the reclamation of the Material or its price shall be borne exclusively by the Client, without prejudice to the right to claim any other damages. In the event of the opening of
receivership or liquidation proceedings against the Customer, current orders will be automatically cancelled, and HAMPIAUX SAS reserves the right to reclaim goods in stock from the Customer.
IX. GUARANTEES
The equipment must be checked by the client on delivery, and any claim, reservation or dispute relating to shortages and apparent defects must be made under the conditions referred to in Article 2.
The Equipment supplied by HAMPIAUX SAS benefits by right and without additional payment, in accordance with the legal provisions of the legal guarantee against hidden defects (art. 1641 to 1649 of the Civil Code) resulting from a defect in Material,
design or manufacture affecting the equipment delivered and making it unfit for use. HAMPIAUX SAS will reimburse, replace or have repaired (if necessary) the Materials under guarantee that are found to be defective. Shipping costs will be reimbursed on the basis of the invoiced rate and return shipping costs will be reimbursed upon presentation of proof. Refunds for Materials found to be defective will be made as
soon as possible and at the latest within fourteen (14) days of the finding of the hidden defect by HAMPIAUX SAS. The refund will be made by bank cheque sent to the Customer, or any other means expressly accepted in writing by the Customer. Notwithstanding the above, HAMPIAUX SAS cannot be held
responsible in the event of misuse, negligence on the part of the Customer, accident or force majeure.
The guarantee of HAMPIAUX SAS is, in any case, limited to the replacement or reimbursement of the Materials affected by a defect. More specifically, the guarantee is excluded: In the event of use of the Equipment under conditions of use or
performance that do not comply with the provisions set out in the instructions accompanying the equipment. In case of modification or dismantling by the Customer or a third party not approved by HAMPIAUX SAS.
X. RESPONSABILITY
HAMPIAUX SAS cannot be held responsible, in whole or in part, if the Customer does not comply, in whole or in part, with these GTC or in the event of force majeure within the meaning of article 1218 of the Civil Code as interpreted by case law or due to the actions
of a third party presenting the characteristics of force majeure. HAMPIAUX SAS cannot under any circumstances, even if it were to be held liable, be required to pay compensation for
damage that is not an immediate and direct consequence of the contractual breach in question.
The Materials offered for sale by HAMPIAUX SAS comply with current French legislation.
XI. FORCE MAJEURE
Events beyond the control of the parties, which they could not reasonably be expected to foresee, and which they could not reasonably avoid or overcome, shall be considered as force majeure or fortuitous events, insofar as their occurrence makes
the performance of the obligations totally impossible.
In particular, the following are considered to be cases of force majeure or fortuitous events which relieve the company HAMPIAUX SAS of its obligation to deliver within the time limits initially set strikes by all or part of the staff of HAMPIAUX SAS or its usual transporters, fire, flooding, war, production stoppages due
to unforeseen breakdowns, the impossibility of being supplied with raw Materials, epidemics, thawing barriers, roadblocks, strike or disruption of EDF-GDF supplies, or disruption of supplies for a reason not attributable to HAMPIAUX SAS, as well as any other
cause of disruption of supplies attributable to our suppliers. In such circumstances, HAMPIAUX SAS will inform the Customer in writing, in particular by fax or e-mail, within 24 hours of the date of occurrence of the events, the order placed by the Customer being
then suspended by right without compensation, as from the date of occurrence of the event.
If the event lasts more than 30 days from the date of its occurrence, the more diligent party may cancel the order without either party being entitled to claim damages.
XII. PERSONAL DATA
In application of Regulation (EU) 2016/679 of 27 April 2016, known as the “RGPD”, and Law n°78-17 of 6 January 1978, amended by Law n°2018-493 of 20 June 2018, it is reminded that certain personal data of the Customer, its partners, its legal representatives and/or its staff (hereinafter referred to as the
“Data Subjects”) requested by HAMPIAUX SAS are necessary, in particular, for the processing payment and execution of the order, any complaints relating thereto and invoicing, as well as for the communication of newsletters from HAMPIAUX SAS relating to Materials similar to those already ordered; In accordance with the regulations in force, the personal data of the Persons concerned may be communicated to any partners of HAMPIAUX
SAS responsible for the execution, processing, management and payment of the orders. In any case, the personal data of the Data Subjects are not transferred outside the European Union.
The processing of information provided by Persons concerned complies with the legal requirements for the protection of personal data, with the information system used by HAMPIAUX SAS ensuring optimum protection of this data. In accordance with the regulations in force, the Persons concerned
have, at any time and under certain conditions, a right to information, a right of access and rectification, opposition, deletion, limitation of processing and portability of all their personal data by writing to HAMPIAUX SAS either at the following contact e-mail
address: contact@lelorrain.fr or at the following postal address HAMPIAUX SAS, 12 rue Marcel Brot in Nancy 54000
ATTENTION: Processing times will be increased if the application is made by post. The Persons concerned also have the right to lodge a complaint about the use of their personal data with the CNIL: Commission
Nationale de l’Informatique et des Libertés, 3 Place de Fontenoy
TSA 80715 – 75334 PARIS CEDEX 07 – Tel: 01 53 73 22 22 – Fax: 01 53 73 22 00
XIII. JURISDICTION – APPLICABLE LAW
These GTC are subject to French law. Any dispute arising between the parties concerning the validity,
execution, non-execution or termination of the present contract or which may be connected to these elements by a direct or indirect link, obliges the parties to seek an amicable settlement before
taking legal action. If a party brings such an action or claim without first attempting to reach an amicable settlement, the action or claim shall be
inadmissible and the court seised shall stay the proceedings until the day when the parties prove to the court that they have sought an amicable settlement of their dispute. In the absence of an amicable agreement within a period of one
(1) year, any dispute concerning the application, interpretation or execution of these general terms of sale shall be submitted to the Commercial Court of Nancy (54), which shall have sole jurisdiction,
regardless of the place of order, delivery or payment terms.