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Technical support
Technical Expertise at the Heart of our Service
Technical Skills at your Service
At LE LORRAIN, our Technical Support service does more than simply offer help: it is a showcase of our technical expertise and our commitment to satisfaction for every customer. Our team of qualified, experienced experts is the cornerstone of our reliability.
A Dedicated Team of Experts
Our team is composed of enthusiastic professionals, with specialized skills, advanced certification and a wealth of experience in the regulator and flame welding sector. Their expertise is continually enriched by regular training, guaranteeing mastery of the latest innovations and best practices.
Victor DA SILVA
Account manager
Samuel NEYERTZ
Technical Sales
Hervé LE BIHAN
Head of strategic partnerships and training
Guillaume LEICHNAMM
Technical Sales Export
Méziane BELLAGH
Technical Sales
Didier LACROIX
Technical Sales
Problem Resolution: Case Studies
We are proud to share concrete examples where our team has responded to complex technical needs. These cases illustrate our analytical approach, our ability to innovate and our commitment to finding suitable, effective solutions for our customers.
Personalization and Adaptability
Each customer is unique and our solutions are too. We listen attentively to your needs and adapt our help, guaranteeing a personalized experience and solutions which are perfectly aligned to your requirements.
Customer Feedback
Our customer feedback is our best reference. Feedback shared on our site reflects the satisfaction and confidence which our customers place in our expertise and serivce.
Innovation and Creativity
Our team are not happy to only follow established procedures; they use creativity and innovation to tackle and resolve problems in new, more effective ways.
Integrated Collaboration
LE LORRAIN Technical Support does not operate alone. We work hand in hand with our Design Ofice and other departments to provide complete, coherent and integrated solutions
